Privacy Policy
Effective Date: May 24, 2022
Last Updated: January 2026
Food Concepts, Inc. ("FCI", "we", "us", or "our") is committed to protecting personal information provided in the course of business-to-business relationships. This Privacy Policy explains how information is collected, used, and protected on this access-restricted website.
This website is intended solely for approved business customers, partners, and authorized users. It is not directed to the general public or consumers.
Information We Collect
Business Contact and Transactional Information
We collect information necessary to conduct business transactions and provide services, including:
- Name and business affiliation
- Business mailing and shipping address
- Business email address and phone number
- Account credentials
- Order, billing, and transaction details
Payment information is processed securely by third-party payment providers. FCI does not store full credit card numbers.
Automatically Collected Technical Information
We may automatically collect limited technical data such as IP address, browser type, device information, and pages accessed. This information is used for security, system administration, and site performance monitoring.
Use of Information
FCI uses information solely for legitimate business purposes, including:
- Processing and fulfilling orders
- Managing customer accounts
- Providing customer and technical support
- Communicating regarding products, services, or transactions
- Maintaining site security and functionality
- Complying with legal and contractual obligations
Information Sharing
FCI does not sell personal information.
Information may be shared with service providers who support payment processing, order fulfillment, hosting, analytics, or customer support, and only to the extent necessary to perform those services.
Information may also be disclosed where required by law or to protect the rights, property, or safety of FCI and its business partners.
Cookies and Analytics
This website uses cookies and similar technologies required for authentication, site functionality, and analytics.
We use Google Analytics to collect aggregated, non-identifying information about site usage to improve performance and usability.
Data Security
FCI uses reasonable administrative, technical, and physical safeguards, including SSL encryption, to protect information from unauthorized access, disclosure, or misuse.
Children's Privacy
This website is intended for business use only and is not intended for children under the age of 13.
Privacy Rights
Where required by applicable law, individuals may request access to or deletion of personal information, subject to legal and contractual exceptions.
Requests may be submitted via the Contact Us page or by calling 1-800-419-9324.
Changes to This Policy
FCI may update this Privacy Policy from time to time. Continued use of the website after changes indicates acceptance of the updated policy.
Contact Information
Food Concepts, Inc.
2551 Parmenter St
Middleton, WI 53562 USA
Email: customerservice-ck@foodconcepts.com